Chillibreeze Cancellation and Refund Policy

Chillibreeze offers both Services and Products. We have separate cancellation and refund policies for our products and services. Please read the details below.

Cancellation and Refund Policy for Chillibreeze Services

At Chillibreeze, we take pride in our work ethic and integrity. If there is a problem with, or a misunderstanding of, the services requested in the original brief, we will work together with you to find a solution and resolve the problem amicably.

We strive for quality work, positive feedback, harmonious settlements and even some long-term associations. Should there be any dispute over services provided, Chillibreeze is open to working with customers to reach a fair understanding of their concerns. Please contact us right away so we can address your problem as quickly as possible.

Communication is key – we look forward to hearing from you regarding any project-related issues on which you may require a clarification from us. You can contact us through info @ chillibreeze.com

Feedback

We would like to hear from you. Do let us know if our services could be better. Simply complete our form at:http://www.chillibreeze.com/clientform.aspx and tell us about your experience with our content and design services.

Cancellations and Refunds for Chillibreeze e-Products

We provide a money back guarantee under these conditions:

• You respond within 30 days of the purchase of the product for a full refund, if you are unhappy with one of our e-Products.
• You email  chillibreeze-products@chillibreeze.com or info@chillibreeze.com to claim a refund. Give us details of the purchase.
• Please note that as part of our money back guarantee we will request you to answer a set of questions, which will be sent to you via email. Once we receive your feedback, we will process your refund.

 Contact ID: chillibreeze-products@chillibreeze.com

We respond to messages within 48 hours during the week days – Monday to Saturday, India time. If your request comes over a weekend, then our response may be delayed. We apologize for the same, but we will address your concern at the earliest.

If you do not receive a reply to your email within 48 hours, it means that we have not received your email or that our reply has been filtered out by your spam filter. If this happens, please check your spam/bulk/junk mail folders or email us from a different email account. Or complete the customer form at: http://www.chillibreeze.com/clientform.aspx

For further clarifications email us at info @ chillibreeze.com